Billing & Payment Policy
This policy explains how payments, billing, and pricing work when you shop with us. By placing an order, you agree to the terms below.
Accepted Payment Methods
We accept the following payment methods:
- Credit and debit cards e.g., Visa, Mastercard, American Express
- PayPal / Apple Pay / Google Pay / Shop Pay, if applicable
- Buy-now-pay-later options, e.g., Afterpay, Klarna, if applicable
All payments are processed securely through [payment gateway name, e.g., Shopify Payments/Stripe]. We do not store your full card details on our servers.
Currency and Pricing
All prices listed on our site are displayed in [e.g., AUD/USD] unless stated otherwise. If you’re shopping from outside [country], your bank may apply currency conversion fees or charges — these are outside our control and are set by your card provider.
Prices are subject to change without notice, but any changes will not affect orders already confirmed and paid for.
When You’re Charged
Payment is charged in full at the time you place your order, not at the time of shipping. This confirms your order and secures your items, especially for limited or high-demand releases.
Order Confirmation
Once your payment is successfully processed, you’ll receive an order confirmation email with your order number and item details. If you don’t receive this within e.g., 24 hours, please check your spam folder or contact our support team.
Failed or Declined Payments
If your payment fails or is declined, your order will not be processed. Common reasons include incorrect card details, insufficient funds, or your bank flagging the transaction. Please double-check your details and try again, or contact your bank if the issue continues.
Sales Tax and Duties
Applicable sales tax or GST is calculated and added at checkout based on your shipping address. For international orders, any customs duties, import taxes, or handling fees imposed by your country are the customer’s responsibility and are not included in our checkout price.
Billing Errors
If you notice an incorrect charge, duplicate transaction, or any billing discrepancy, contact us within e.g., 7 days of the charge so we can investigate and resolve it promptly.
Order Cancellations
Once an order is placed, we begin processing it quickly to ensure fast dispatch. If you need to cancel or amend an order, contact us as soon as possible at support@geedupau.shop — we can only guarantee changes if the order hasn’t already been packed or shipped.
Fraud Prevention
To protect our customers, we may run additional verification checks on certain orders (e.g., high-value purchases or mismatched billing/shipping details). This may briefly delay processing, and we appreciate your patience if we reach out for confirmation.
Contact Us
For any billing or payment questions, our support team is here to help.
📧 support@geedupau.shop
🕒 Response time: e.g., within 24–48 hours