Shipping Policy

1. Order Processing Time

Every order goes through a quick quality check before it ships:

  • Orders are typically processed within 2–5 business days of purchase
  • Orders placed on weekends or public holidays begin processing the next business day
  • During major drops, restocks, or sale periods, processing may take slightly longer — we’ll keep you updated if that happens
  • You’ll receive a confirmation email the moment your order is placed and a shipping notification once it’s on its way

2. Shipping Times & Options

  • Standard Shipping 3–7 business days Calculated at checkout
  • Express Shipping 1–3 business days Calculated at checkout
  • International Shipping 7–21 business days Calculated at checkout (varies by destination)

Delivery estimates begin from the date your order ships, not the date it’s placed. Rural or remote addresses may require additional transit time.

3. Shipping Costs

Shipping fees are calculated automatically at checkout based on your location, order weight, and selected shipping speed. Any applicable free-shipping thresholds or promotions will be clearly displayed in your cart before you complete payment.

4. Order Tracking

Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way. If you don’t see it in your inbox, check your spam/promotions folder or reach out to our support team and we’ll resend it.

5. International Orders

We ship worldwide! A few things to keep in mind for international customers:

  • Delivery times vary depending on destination country and local customs processing
  • Import duties, taxes and customs fees are not included in your order total and are the responsibility of the recipient
  • Customs delays are outside our control, but we’ll help track your package if it’s held up

6. Delayed, Lost, or Missing Packages

If your order is taking longer than expected:

  • First, check the tracking link provided in your shipping confirmation email
  • Allow a couple of extra business days past the estimated window, as carriers occasionally run behind during peak periods
  • If tracking shows no movement for several days, or the package is marked delivered but hasn’t arrived, contact our support team and we’ll investigate with the carrier on your behalf

7. Incorrect Shipping Addresses

Please double-check your shipping address before completing checkout. If you notice an error, contact us immediately — we can usually update it if your order hasn’t shipped yet. Once a package is dispatched, we’re unable to redirect it, and reshipping costs for address errors may apply.

8. Multiple Items & Split Shipments

If your order contains items from different stock locations or drops, it may arrive in separate packages. You won’t be charged extra for this — each package will have its own tracking number.

9. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact our support team within 7 days of delivery with your order number and a photo of the item. We’ll sort out a replacement or refund promptly — no stress, no back-and-forth.

10. Need Help With Your Order?

Our support team has your back at every step of the journey — from checkout to your doorstep.

  • Email: support@geedupau.shop
  • Live Chat: Available on our website during business hours
  • Track Order: Use the tracking link in your confirmation email, or visit our Track Order page